Some users have been confronted with a confusing issue after downloading a driver for their printers from driver update software.
A common problem that occurs is the user is notified that the driver is still out of date or the printer is not working. Before throwing out the printer, there are a couple of things users can do manually to fix the problem and get immediate value out of their updated driver.
First, users can disconnect the printer and its cables from the computer. Then, opening the Control Panel from the Start menu will bring up the System option. After selecting System, users need to open the Hardware tab and click Device Manager.
The Device Manager offers a category labeled Portable Devices, which will present a list where the user will find the malfunctioning printer. Once the printer is located in the Portable Devices section, users can right-click on the printer and select Uninstall.
After uninstalling the printer, users can then return to the driver update software and download the driver they requested, following the installation instructions. After updating the driver, reconnecting the printer to the computer should present a properly functional printer running on an updated driver.
Source:http://www.drivershq.com/News/KB-Articles/Multifunction-Printers-Installation/106/773.aspx
